Senior Product Manager – Verification Automation & Operational Efficiency

About the role

As Senior Product Manager for Verification Automation & Operational Efficiency, you will own the vision, strategy, and execution of driver, courier, and vehicle verification across 48 countries. Your work directly influences platform safety, trust, and unit economics by balancing cost, speed, and accuracy.

Key responsibilities

• Scale global automation by expanding rule‑based and AI/ML verification pipelines (OCR, biometrics, government API integrations).
• Transform manual review workflows, queues, and dashboards to increase throughput and reduce human error.
• Translate frontline operational pain points into high‑value product features and a unified roadmap.
• Own verification unit economics, driving down cost‑per‑verification while maintaining accuracy and completion rates.
• Orchestrate multi‑team roadmaps across Engineering, Data Science, Security, Operations, and Business leadership.
• Design privacy‑compliant (GDPR, local laws) verification architectures that protect data without adding friction.
• Use data analytics and continuous testing to monitor and improve verification speed, accuracy, and cost efficiency.

Required profile

• 4+ years of core product management experience in high‑volume platforms (ride‑hailing, marketplaces, FinTech).
• Hands‑on experience with human‑in‑the‑loop products, routing, queues, and moderation.
• Proven track record of reducing operational cost‑per‑task and turnaround times.
• Strong stakeholder management across multiple departments.
• Professional proficiency in English (B2/C1+); Russian is a plus.

Required skills

• AI/ML
• OCR
• API integrations
• Microservices
• Backend integrations
• Data pipelines
• Analytics & experimentation

What we offer

• Opportunity to shape verification for millions of users across 48 countries.
• Impactful work that challenges injustice and creates fair choices.
• Professional growth in a fast‑moving, cross‑functional environment.