Store Manager – Sports & Fashion Retail

About the role

We are seeking an energetic Store Manager to lead our JD Sports store in Kings Avenue Mall, Paphos. The role combines customer‑focused service, team development and operational excellence in a fast‑moving sports and fashion environment.

Key responsibilities

• Maintain exceptional customer service, handling inquiries, complaints and fostering client loyalty.
• Lead, mentor and train the store team, ensuring completion of in‑house Academy training and continuous development.
• Recruit and attract top talent, promoting an inclusive and entrepreneurial team culture.
• Oversee day‑to‑day store operations, ensuring compliance with policies, health & safety standards and visual merchandising guidelines.
• Monitor productivity, KPIs and store performance, analysing reports to drive sales decisions.
• Collaborate with Marketing, Visual Merchandising and Commercial departments to execute client‑centric initiatives and events.

Required profile

• Passion for sports and fashion retail.
• Strong leadership and people‑development mindset.
• Customer‑focused attitude with ability to build lasting client relationships.
• Excellent communication and organisational skills.
• Ability to thrive in a fast‑paced, youth‑driven environment.

Required skills