Retail Supervisor – Sports & Fashion Store

About the role

JD Sports is looking for an enthusiastic Supervisor to lead its store in Kings Avenue Mall, Paphos. You will be responsible for delivering excellent customer service, driving sales, and maintaining visual standards while supporting a motivated team.

Key responsibilities

• Provide excellent customer service, handle enquiries and resolve complaints.
• Achieve and exceed sales targets, monitor staff performance and optimise product placement.
• Maintain visual merchandising standards and ensure stock is clean and presentable.
• Support the induction, training and development of new and existing staff.

Required profile

• Previous retail supervisory experience, preferably in fashion or sports.
• Strong time‑management and communication skills.
• Passion for sports and fashion with a willingness to learn.
• Ability to analyse KPIs and use reports to improve performance.

Required skills

• Computer skills.
• Numerical and analytical ability to monitor KPIs.

What we offer

• Competitive salary with performance bonuses and a 13th month payment.
• Employee discounts up to 75% at the European University of Cyprus and up to €3,000 at UCLan.
• Wellness programmes, sports allowance and gym memberships.
• Career growth opportunities and continuous training in Greece and Cyprus.