Call Center Agent / Administrative Assistant

About the role

Otis is seeking a professional, organized, and customer‑focused Call Center Agent / Administrative Assistant to support its Cyprus team and ensure smooth day‑to‑day office operations.

Key responsibilities

• Welcome and assist visitors, customers, and business partners.
• Answer, screen, and direct incoming calls.
• Manage incoming and outgoing correspondence and courier services.
• Organize meetings and maintain calendars.
• Support administrative and office management activities.
• Maintain office supplies and records.
• Provide general support to management and employees.

Required profile

• Previous experience in a reception, customer service, or administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple priorities in a professional manner.
• Fluency in Greek and English.

Required skills

• Microsoft Office

What we offer

• Competitive compensation package.
• Opportunities for development and growth within a global organization.
• Supportive and collaborative work environment.
• The chance to build a career with an industry leader.