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Korean Customer Service Representative

BettingJobs · District de Nicosie

New
🇬🇧 English

Job description

About the role

Join a fast‑growing international iGaming operator expanding its customer operations team in Cyprus. This position supports players across multiple brands via live chat, email and phone, providing a bilingual Korean‑English service.

Key responsibilities

  • Handle customer enquiries across live chat, email and phone in a professional and efficient manner.
  • Assist customers with account questions, general queries, service requests and complaints.
  • Identify, investigate and resolve issues promptly while maintaining accurate interaction records.
  • Liaise with internal teams to ensure concerns are addressed and product knowledge is up‑to‑date.

Required profile

  • Fluent in Korean (written and spoken) and good level of English.
  • Previous experience in customer service, support, sales or telephone support.
  • Willingness to work shift patterns, including weekends and public holidays.
  • Open to relocating to Cyprus (relocation and visa support provided).

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Published 3 hours ago

Expires 1 month from now

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