Gift Shop Attendant

About the role

The Gift Shop Attendant is responsible for the day‑to‑day operation of a retail gift shop, ensuring a high standard of customer service while managing inventory, pricing, and sales transactions.

Key responsibilities

• Provide excellent sales service and maintain high levels of customer satisfaction.
• Handle cash drawer, balance at the end of each day, and generate accurate sales reports and invoices.
• Price, label, and display merchandise in line with promotional strategies.
• Maintain stockroom inventory, receive new shipments, and update the inventory system.
• Assist customers in identifying their needs, recommend suitable items, and use suggestive selling techniques.
• Operate the point‑of‑sale system and process transactions efficiently.
• Keep the shop organized, clean, and welcoming at all times.

Required profile

• High school diploma or equivalent.
• Previous experience in retail sales is an advantage.
• Strong communication and interpersonal skills.
• Customer‑service oriented with a friendly and confident demeanor.
• Basic administrative abilities and attention to detail.

Required skills

• Familiarity with the Birchstreet Purchasing System (preferred).