Client Relationship Manager – Retention (Italian/French)

About the role

Kudo is looking for a proactive Client Relationship Manager focused on retention to join its fast‑growing global team. You will work with Italian‑ and French‑speaking traders, helping them maximise their experience on our platform while expanding their activity.

Key responsibilities

• Promote Kudo’s products and services to both prospective and existing clients.
• Build, develop and maintain strong relationships with clients and business partners.
• Manage an existing portfolio, driving engagement, retention and trading activity.
• Contact and qualify new leads daily, nurturing long‑term relationships.
• Guide clients on platform usage, systems and products to ensure a seamless experience.
• Respond promptly to enquiries, delivering professional support.
• Stay informed on financial‑market developments and industry trends.
• Ensure compliance with internal policies, procedures and regulatory requirements.

Required profile

• Degree in Economics, Business or a related field.
• Minimum two years of experience in client relationship, sales, business development or customer support within the Forex industry.
• Fluent spoken Italian and/or French; additional languages are a plus.
• Good understanding of financial markets, instruments, technical and fundamental analysis.
• Self‑motivated, high‑achieving and able to manage time effectively.

Required skills

What we offer

• Competitive remuneration package.
• Hybrid work model supporting work‑life balance.
• Flexible working hours.
• Half‑day birthday off and referral bonus.
• Regular team‑building events and unlimited learning through Udemy Business.