Senior Account Manager

About the role

We are looking for a Senior Account Manager to own and grow relationships with our key merchant partners. You will act as the primary point of contact, guiding merchants through onboarding, launch, and ongoing development while ensuring they extract maximum value from Noda’s Open Banking payment solutions.

Key responsibilities

• Develop and maintain long‑term partnerships with strategic merchants.
• Identify and execute opportunities to increase transaction volume and revenue.
• Manage the full merchant lifecycle—from onboarding to retention and growth.
• Monitor merchant performance metrics and proactively address risks or improvement areas.
• Coordinate integrations and operational tasks with Product, Technical Support, Compliance, Legal, Finance and other internal teams.
• Resolve complex merchant issues and drive them to completion.
• Negotiate commercial terms, upsell, and expand cooperation.
• Represent merchant interests internally while balancing Noda’s commercial and operational priorities.

Required profile

• 4+ years of account or key‑account management experience in B2B fintech, payments, PSP, acquiring or related fields.
• Proven track record managing large or strategically important merchant accounts.
• Strong understanding of the payments ecosystem, merchant lifecycle, payment flows and key performance metrics.
• Demonstrated ability to grow existing accounts, transaction volumes, revenue or product adoption.
• Commercial mindset with solid negotiation skills.
• Professional proficiency in English and Russian.
• Analytical ability to work with merchant performance data.
• High ownership, independence and accountability in a fast‑moving environment.

Required skills

• Professional fluency in English.
• Professional fluency in Russian.

What we offer

• Flexible working format – fully remote, hybrid or office‑based.
• Continuous learning – trainings, courses and certifications covered.
• Strong team connections despite distance.