Technical Support Engineer

About the role

Join MY.GAMES, a leading European game developer and publisher, as a Technical Support Engineer. You will ensure smooth operation of workstations and IT services for a globally distributed team.

Key responsibilities

• Prepare and configure new workstations for staff.
• Register users in internal information systems.
• Troubleshoot software and hardware issues across Windows and macOS platforms.
• Maintain inventory of computer equipment and software licenses.
• Participate in projects to develop and improve the company’s IT infrastructure.
• Support information security initiatives.

Required profile

• Minimum 2 years of experience in a similar technical support role.
• Strong knowledge of personal computer and server architecture.
• Up‑to‑date understanding of modern hardware components.
• Familiarity with user operating systems: Windows 7, 8, 10 and macOS.
• Basic knowledge of server operating systems and networking technologies.

Required skills

• Windows operating systems (7/8/10)
• macOS
• Server operating systems (basic)
• Networking fundamentals
• Hardware troubleshooting

What we offer

• Collaborative atmosphere within an internal game development community.
• Access to a strong team of specialists across multiple disciplines.
• Opportunities to experiment on ambitious projects with full resources.
• Chance to contribute to creating popular games enjoyed by billions of players.