Store Supervisor – JD Sports, Mall of Cyprus

About the role

We are seeking an enthusiastic Store Supervisor to lead our JD Sports store in the Mall of Cyprus. You will ensure an exceptional customer experience while driving sales and managing daily operations.

Key responsibilities

• Maintain high levels of customer satisfaction, handling inquiries and complaints.
• Train, mentor and motivate the team, ensuring completion of in‑house training and adherence to standards.
• Oversee day‑to‑day store operations, monitor KPIs and implement staffing plans.
• Collaborate with Marketing, Visual Merchandising and Commercial teams to boost customer retention.
• Ensure a safe, hazard‑free environment and compliance with company policies.

Required profile

• University degree or equivalent qualification.
• 2‑3 years’ experience managing a retail store or department.
• Excellent verbal and written English communication skills.
• Strong leadership, analytical and business orientation.
• Passion for sports and fashion.

Required skills

• Proficiency with Microsoft Office.

What we offer

• Competitive salary with performance‑based increases and bonuses.
• 13th month salary.
• Generous employee discounts and up to 75% tuition discount at European University of Cyprus.
• Wellness programs, gym memberships and sports allowance.
• Career growth opportunities and continuous training in Greece and Cyprus.