Strategy & Operations Manager

About the role

We are looking for a Strategy & Operations Manager to act as an independent execution and problem‑solving partner to the business leadership team. This is not a traditional PMO role; the mandate is broader: create transparency, challenge performance, solve cross‑functional problems, and ensure our most important initiatives are delivered.

Key responsibilities

• Maintain an end‑to‑end view of critical initiatives, translate strategic priorities into projects, milestones, owners, KPIs and deadlines, and drive high‑priority projects when ownership is missing.
• Build a fact‑based performance view, challenge assumptions and timelines, diagnose under‑performance and escalate material risks with corrective actions.
• Resolve cross‑functional problems by structuring ambiguous issues, aligning stakeholders across Product, Operations, Finance, Legal and Commercial, and removing blockers.
• Establish a lightweight operating rhythm, create a single source of truth for priorities, status and risks, and run portfolio reviews focused on decisions and actions.
• Turn operational data into management insights, build business cases, evaluate new opportunities and prepare concise decision‑oriented materials for senior leadership.

Required profile

• Extremely structured and comfortable bringing order to ambiguity.
• Strong project and program management experience, able to lead multiple critical initiatives simultaneously.
• Highly analytical, able to independently challenge numbers, assumptions and conclusions.
• Comfortable working directly with senior leaders and holding stakeholders accountable.
• Influential without formal authority, pragmatic and execution‑oriented.
• Quick learner who can enter unfamiliar areas, solve problems independently and communicate complex topics simply.
• Curious and persistent, digging until issues are fully understood.

What we offer

• Annual salary from 75 600 EUR gross.
• Access to mentoring, career consulting and learning programs.
• Global Talent Exchange Program for international experience.
• Company‑wide challenges, awards, sports activities and social impact projects.
• Co‑financed language courses and internal speaking clubs.
• Opportunity to help create fair choices for millions across 48 countries.