Associate Systems Administrator - M365

About the role

Albourne is seeking an Associate Systems Administrator to join its Nicosia office. You will act as the first line of help‑desk support for a global user base of over 700 employees while also handling core system‑administration tasks.

Key responsibilities

• Provide end‑user support for Windows desktops, Microsoft Office, email clients, and in‑house applications (e.g., HFDB, Castle).
• Troubleshoot wired and wireless network connectivity, video‑conferencing equipment, and peripheral devices.
• Configure, image, and maintain laptops and workstations; manage inventory of IT assets.
• Document and resolve incidents using the ticketing system, ensuring timely closure and reporting.
• Support BYOD policies and company mobile handsets.
• Perform quarterly on‑site visits to other Albourne offices and assist with IT emergencies or special projects.
• Conduct facility‑related tasks such as generator/power testing, PAT, UPS checks, and server‑room air‑conditioning maintenance.

Required profile

• Strong interest in IT support and system administration within a fast‑paced financial services environment.
• Ability to work independently and collaborate with global teams.
• Willingness to travel quarterly and assist during overseas events.

Required skills

• Microsoft Windows operating systems
• Microsoft Office suite
• Standard email clients and business applications
• Wired and wireless networking troubleshooting
• Desktop and laptop hardware configuration and imaging
• Video‑conferencing equipment support
• BYOD and mobile handset support
• Ticketing system usage
• IT asset inventory management
• Basic facility maintenance (generator, PAT, UPS, air‑conditioning)

What we offer

• Dynamic, international work environment within a leading financial services firm.
• Opportunities for professional growth and exposure to a variety of technologies.
• Regular travel to global offices and participation in high‑impact projects.