Store Supervisor – JD Sports (My Mall, Limassol)

About the role

We are seeking an enthusiastic Store Supervisor for our JD Sports outlet in My Mall, Limassol. You will lead a team to deliver excellent customer service, drive sales, and maintain visual standards while embodying the brand’s youthful and inclusive culture.

Key responsibilities

• Provide outstanding customer service, handle complaints, and ensure staff appearance meets company guidelines.
• Achieve and exceed sales targets, monitor KPIs, and optimise product placement using in‑store devices.
• Implement visual merchandising techniques to attract customers and keep the sales floor presentable.
• Support training and development of new and existing staff, including induction and E‑Assessments.

Required profile

• Previous retail supervisory experience, preferably in fashion or sports retail.
• Strong time‑management, verbal and written communication, and interpersonal skills.
• Excellent command of English and solid computer proficiency.
• Numerical and analytical ability to monitor KPIs, passion for sports and fashion, and willingness to learn.

Required skills

• English language proficiency
• Computer skills

What we offer

• Competitive salary with performance bonuses and a 13th month.
• Up to 75% discount on studies at the European University of Cyprus and up to €3,000 discount at UCLan.
• Wellness programmes, one day off for parents, and employee discounts across Cosmos brands.
• Career growth opportunities, continuous training, sports allowance and gym memberships.