Store Supervisor – Cosmos Sport Neon Mall

About the role

Cosmos Sport is seeking a motivated Store Supervisor for its Neon Mall location in Paphos. As part of the junior management team, you will support daily operations, ensure high customer service standards, and help drive sales performance.

Key responsibilities

• Deliver excellent customer service, handle complaints and enquiries, and maintain staff appearance standards.
• Achieve and exceed sales targets, monitor staff service levels, and optimise product placement using in‑store devices and reports.
• Implement visual merchandising techniques to attract and engage customers, keep stock clean and presentable.
• Support training and development by inducting new starters, assisting with E‑Assessments, and encouraging staff progression.

Required profile

• Previous retail supervisory experience, preferably in fashion or sportswear.
• Strong time‑management, verbal and written communication skills, and a passion for sports and fashion.
• Willingness to learn, tackle new challenges, and work in a fast‑paced environment.

Required skills

• Proficient English language and computer skills.
• Numerical and analytical ability to monitor KPIs.

What we offer

• Competitive salary with performance bonuses and a 13th month.
• Generous employee discounts (up to 75% at European University of Cyprus, €3,000 at UCLan) and sports‑related perks.
• Wellness programs, one “parents’ day off,” and career growth opportunities across Greece and Cyprus.