Sales Retention Agent with Portuguese

About the role

A financial and FX company, recruited by David Kennedy Recruitment, is looking for a Sales Retention Agent with Portuguese in Limassol, Cyprus. The company's management team has more than 20 years of experience and aims to simplify trading complexities for clients across many countries. The successful candidate will oversee dealing operations and manage the risk associated with trading activities.

Key responsibilities

• Engage with existing and potential clients to promote FX products and services
• Manage client relationships with a focus on retention and long-term value growth
• Convert high-quality leads into active and funded trading clients
• Increase client trading activity through proactive communication and relationship management
• Deliver high levels of customer service and support throughout the client lifecycle
• Maintain up-to-date knowledge of financial markets and trading conditions
• Handle objections effectively and support conversion and retention targets
• Ensure compliance with internal procedures and CRM documentation standards

Required profile

• Native or fluent Portuguese
• Minimum 6 months of FX retention experience (preferred but strongly desired)
• Previous experience in FX sales, brokerage or financial services retention
• Based in Cyprus or willing to relocate immediately
• Strong communication and closing skills, confident client-facing and sales-oriented mindset
• Ability to work in a target-driven environment

Required skills

• Understanding of the FX/CFD trading environment
• Experience with CRM systems and lead management tools
• Strong negotiation and objection-handling skills
• Sales-driven personality with strong commercial awareness

What we offer

• Highest base salary in the market plus full relocation package and competitive commissions on hot leads
• Work permit sponsorship and flight tickets covered by the company
• Excellent remuneration package based on experience, skills and performance
• A dynamic international team with guidance and tools to reach your full potential