Sales Assistant – Full-time at Kiabi Metropolis Mall

About the role

We are looking for a Sales Assistant to join the Kiabi store at Metropolis Mall. The role involves delivering a personalised customer experience and supporting the entire sales journey.

Key responsibilities

• Deliver a personalised and high-quality customer experience, supporting all aspects of the sales journey.
• Achieve sales targets and contribute to overall store performance.
• Process transactions accurately, including handling cash and payments.
• Maintain store standards, ensuring the shop floor is clean, organised, and visually appealing.
• Replenish stock and support inventory accuracy, reporting any discrepancies.
• Manage customer queries and complaints in a professional and solution‑oriented manner.
• Support visual merchandising and product presentation in line with brand guidelines.

Required profile

• Ability to communicate fluently in English.
• Good organisational skills.
• Well controlled and patient when dealing with clients.
• Customer focused.
• Flexible in approach and able to work shifts.

What we offer

• Competitive salary.
• 13th salary.
• Bi‑monthly performance‑based bonus.
• Provident fund participation after successful completion of a 6‑month probation period.