E‑Commerce Assistant

About the role

The E‑Commerce Assistant supports daily operations of Hudson’s online business, ensuring a seamless customer journey across digital platforms. The role involves product uploads, content accuracy, order coordination and campaign execution to drive sales and brand consistency.

Key responsibilities

• Support the daily management of the e‑commerce platform, keeping products, pricing and content accurate and up‑to‑date.
• Assist with product uploads, descriptions, imagery and categorisation following brand guidelines.
• Coordinate with Buying, Visual Merchandising and Marketing teams for timely product launches and campaign execution.
• Monitor website performance and flag issues related to product availability, navigation or user experience.
• Support the execution of online campaigns, promotions and seasonal launches.
• Track and update stock availability in collaboration with Supply Chain and Retail teams.
• Assist with order management, including processing, returns and customer queries.
• Maintain consistency of brand presentation and messaging across all online channels.

Required profile

• Previous experience in e‑commerce, retail or digital operations is an advantage.
• Strong attention to detail with a focus on accuracy and organisation.
• Good understanding of online customer journeys and digital retail environments.
• Comfortable working in a fast‑paced, deadline‑driven environment.
• Proactive mindset with a willingness to learn and adapt.

Required skills

• Experience with e‑commerce platforms.
• Familiarity with ERP systems such as D365.

What we offer

• Competitive salary.
• 13th salary.
• Bi‑monthly performance‑based bonus.
• Provident fund participation after successful completion of a 6‑month probation period.