Administrative & Operations Coordinator (Hybrid)

About the role

We are seeking a highly organised and proactive Administrative & Operations Coordinator to support our Director of Sales. Working primarily remotely with a hybrid training period in Limassol, you will ensure smooth day‑to‑day operations, maintain accurate records, and help drive continuous improvement of our administrative processes.

Key responsibilities

• Provide day‑to‑day administrative and operational support to the Director of Sales.
• Maintain and organise customer, contractor, supplier and sales information in Google Drive and internal systems.
• Keep records accurate, complete and up to date.
• Follow up with customers on overdue invoices and outstanding payments.
• Contact customers, contractors, agencies and suppliers to obtain missing information or documentation.
• Assist with contractor onboarding and off‑boarding by coordinating required documentation.
• Review timesheets and flag missing, late or inconsistent entries.
• Track operational tasks, contract renewals, deadlines and follow‑up actions.
• Prepare operational reports and support process improvement initiatives.
• Assist with implementation, maintenance and administration of the company’s CRM system.
• Support general business administration and operational activities as needed.

Required profile

• Previous experience in administration, operations, customer service, sales support or office coordination.
• Excellent organisational and time‑management abilities.
• Strong attention to detail and high accuracy.
• Excellent written and verbal communication skills in English.
• Confident customer interaction via email and telephone.
• Ability to work independently, prioritise workload and manage multiple tasks simultaneously.
• Proficiency with Google Workspace (Drive, Gmail, Docs, Sheets).
• Basic Microsoft Excel skills.
• Experience with CRM systems is a plus.
• Proactive attitude with a willingness to learn and improve processes.

Required skills

• Google Workspace
• Google Drive
• Gmail
• Google Docs
• Google Sheets
• Microsoft Excel
• CRM systems