Delivery Manager - Operations

About the role

Mayflower, an international technology company behind products used by millions of people worldwide, is looking for an experienced Delivery Manager to join its operations team. The main purpose is to drive predictable, end-to-end Brand delivery through clear processes, transparent execution, realistic planning and consistent ways of working across teams. You will own Brand delivery, partner closely with Product Delivery on shared initiatives and connect Brand's work with wider operations functions such as legal and finance.

Key responsibilities

• Own and drive end-to-end delivery of Brand initiatives, managing plans, timelines, dependencies and blockers
• Coordinate delivery across teams and functions, partnering with Product Delivery and integrating Brand's work into wider Operations processes including Legal and Finance
• Maintain accurate visibility of progress, risks, dependencies and timelines, and proactively resolve cross-team dependencies, external blockers and delivery risks
• Design and implement a capacity planning framework, and establish a consistent approach to estimating, decomposing and prioritizing work
• Improve delivery processes, tools and workflows, define delivery metrics, ensure data quality and use insights to remove bottlenecks
• Set clear delivery standards and support Team Leads in taking greater ownership of delivery

Required profile

• 5+ years of experience in Delivery Management, Project Management or Program Management in tech and/or cross-functional environments
• Experience running delivery hands-on as a producer, and building a capacity planning approach from scratch for a mixed-workload team
• Proven experience coordinating work across multiple teams, stakeholders and functions
• Understanding of software delivery, the development lifecycle and delivery metrics; brand, marketing or creative delivery experience is a strong advantage
• Upper-intermediate or higher level of English; Russian is a plus

Required skills

• Planning, dependency management, risk management and delivery predictability
• Strong facilitation, communication and stakeholder management skills
• Ability to drive process improvements and work in ambiguity
• Experience with Jira, Confluence, Miro or similar tools

What we offer

• EU-based employment contract and a 3-year Cyprus work visa with relocation and visa support, including for your family
• Flights to Limassol for you and your family, a company-covered apartment for the first month and full relocation support
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments
• Private medical insurance for you and your family, and a corporate mobile plan unlimited in Cyprus
• Well-being support, including psychological assistance with 50% coverage, and 50% coverage of school and kindergarten fees
• Professional growth support, peer recognition, a fully equipped office in Limassol and free meals