Crew HR Officer – Support Crew Journey

About the role

As a Crew HR Officer you are the main point of contact for crew members and the vessels assigned to you. You coordinate the employee journey from onboarding through to the end of employment and connect crew with Vessel Operations, Crew Planning, Payroll and HR Operations. Your work ensures reliable administration, clear communication and consistent support across the fleet.

Key responsibilities

• Manage onboarding and employment documentation for nautical and hotel crew, ensuring records are complete and up‑to‑date.
• Serve as the primary contact for crew members, vessels and the Operations team, providing clear information and timely follow‑up on daily crewing matters.
• Coordinate and administer sick leave, warnings, resignations and terminations in line with company procedures.
• Prepare and verify payroll inputs, cash advances and crew travel expenses, and liaise with the Payroll team on queries.
• Ensure crew changes are confirmed by each vessel and accurately recorded in the crew management system.
• Cross‑check Allianz invoices and follow up on any discrepancies.

Required profile

• Previous experience in Crew HR (required).
• A degree in Shipping, Human Resources or a related field (advantage).
• Strong organisational and communication skills with close attention to detail.
• Ability to stay calm, flexible and solution‑focused during urgent crew changes.
• Collaborative working style combined with the ability to work independently and take ownership.
• Confidence handling HR or crew management systems and confidential employee information.
• Fluent written and spoken English; German is an advantage.
• Unrestricted right to work in Cyprus or the EU.
• Willingness to travel for vessel visits.

What we offer

• International and informal working environment with meaningful responsibility and development opportunities.
• Full training on the role and growth opportunities within the wider HR and Crewing function.
• Company‑paid medical insurance.
• 21 days of annual leave, increasing by one day per year up to 25 days.
• Possibility to work from home after successful probation, subject to operational requirements.
• Full‑time permanent contract, Monday‑Friday 09:00–17:30.