Safety Governance Manager

About the role

inDrive is looking for a Safety Governance Manager to build and own how safety is governed across its platform. You will set the framework, metrics and reporting that turn safety work into measurable outcomes for riders, drivers and couriers in 47 countries. You will work closely with Product, Operations, Legal and Data teams, and report safety performance up to senior leadership and the board.

Key responsibilities

• Design and launch the safety governance framework from the ground up: policies, standards, risk register, controls and review cadence.
• Verify that safety processes and product features work as described, and verify the integrity of safety metrics by reviewing against the approved methodology and independently re-sampling incidents with direct access to the underlying data.
• Return gaps to control owners for remediation and deliver findings to senior management through a regular reporting cycle.
• Design the methodology and format for verification and reporting.
• Design and maintain the risk-acceptance register, assess each entry against the safety risk appetite statement and report its state to senior management.
• Review the safety spend baseline and the costing methodology.
• The role does not own, operate or deliver safety controls, nor set the taxonomy, classification or methodology it verifies against, nor accept safety risk or decide how controls are resourced.

Required profile

• 5+ years in trust and safety, safety operations, risk assurance or compliance programme management.
• Experience in ride-hailing, mobility, delivery or another business with offline safety risks, including risk management frameworks and board-level reporting.
• Strong stakeholder management across Product, Operations, Legal and Data teams in a global environment.
• Fluent English.
• Strong interpersonal skills: able to deliver unwelcome QA findings to process owners and persuade teams outside your authority to act.

Required skills

• Data literacy: specifying metrics, challenging dashboards and interpreting sampling results.
• Hands-on AI fluency (e.g. Claude or similar) to build clear visualisations and storylines explaining complex safety risks simply.
• Enough legal literacy to work effectively with counsel (a law degree is not required).
• Strong plus: hands-on experience designing or managing an incident taxonomy, TSPA membership, and a data analytics certificate.

What we offer

• Annual salary starting from 67,600 EUR gross; final benefits may vary by location.
• Mentoring, career consulting and learning programs.
• International experience through the Global Talent Exchange Program.
• Co-financed language courses and internal speaking clubs.
• Company-wide challenges, awards, sports, social impact and volunteering projects.